Track Jacket (Reflective)

RETURN POLICY

Last updated

March 11, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us fora full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked withintwenty one (21)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item,please email customer service atblckdept@gmail.com to obtain a Return MerchandiseAuthorization(RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: Whatever shipping service recommended by BlckDept during process of Return.

Attn: ReturnsRMA #3641 Dahlgren PlaceDumfries,VA22026 United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process yourreturn or exchange. Please allow at leasttwenty one (21)days from the receipt of your item to process yourreturn or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot bereturned or exchanged:   

 ●     Items that are damaged by the customer cannot be returned.For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:blckdept@gmail.com